A human answer, not a help centre maze
How can we help?
VenMeet is for keeping close friendships moving when life gets busy. If something is unclear, broken, or needs a privacy answer, email us and tell us what happened.
Contact support
We’ll get back to you at the address you write from.
Common questions
How do I delete my account?
Open You in the app, choose Delete account, and follow the re-authentication step — this is available now for email/password accounts. If you signed up with Sign in with Apple, in-app deletion is temporarily unavailable while we finish configuring Apple token revocation. For a manual data-removal request, or if in-app deletion isn’t available to you yet, emailprivacy@venmeet.com.
How does matching work?
You and a friend set the times you’re free. VenMeet’s private matching process looks for an overlap when it is time to catch up, then suggests the matched time to both of you. Friends never see your raw availability schedule.
Is my schedule private?
Yes. Your raw schedule is owner-only data. The app shows a friend only a matched suggestion time, not the availability slots that produced it.
Who can see my life topics?
For an “ask me about” topic, you choose all friends or selected friends. A “please avoid” topic is visible to all friends so the boundary is clear. Topics expire after 60 days unless you refresh them.
For the details of what VenMeet collects and how it is used, read ourPrivacy Policy and Terms of Service.
Last updated: August 15, 2026